Development Officer – East Suffolk Jobs Melton

Job Description:

Whether you are experienced or looking to develop your skills further, please read on, this is a career graded role to allow for the right candidate to join our dedicated team. We offer a mature approach to remote and flexible working so come help us meet our digital aims and ambitions at East Suffolk.

Job Responsibilities:

• Great opportunities for training and development
• Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)
• Local government pension scheme
• Free car parking (for when you are working in the office)
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Job Requirements/Qualifications:

• As part of this role, you will work with teams across the Council to assess their requirements, understand business processes and develop new digital processes to support their service needs.
• You will also provide ongoing technical support in relation to e-forms, self-service portals and CRM environments and proactively use statistical analysis to inform future development and improvements, including accessibility.
• Our ideal candidate will have excellent IT skills as well as technical knowledge and experience in e-form creation software, process improvement and user experience design.
• You will also have excellent communication skills, a high level of initiative and the ability to challenge and improve current working practices to transform the way we work.
• If you think you have what it takes to be successful in this role, even if you don’t meet all the essential requirements, please apply.
• We would appreciate the opportunity to consider your application.
• We are working in an agile way and can accommodate remote working arrangements for the right candidate.